Data privacy

Data Privacy Policy

1. General Information

Thank you for your interest in our company and the websites provided by asknet Solutions AG (hereinafter referred to as “asknet ”). asknet is a company based in Germany that provides e-commerce and global payment solutions and software procurement platforms for academic institutions and universities. We provide this page to inform you about how we handle collected personal data.

Whenever you visit our web pages, several general data and information, including personal data, are recorded by our systems. The following data is stored in the log files of our webserver:

IP address (possibly in an anonymized, abbreviated form)
Date and time of the request (timestamp)
Request details and target address (protocol version, HTTP method, referrer, UserAgent string)
Name of the retrieved file and transferred data volume (requested URL incl. query string, size in bytes)
Message whether the retrieval was successful (HTTP Status Code)
Website from which the request comes
Browser type or app used
Operating system and its interface
Language and version of the browser software

The data of the web server is not automatically evaluated. The legal basis for the processing of the data is Art. 6 (1)(f) GDPR. The processing of the data is technically necessary to provide our websites and to ensure the stability and security of our systems. This is also our legitimate interest. There is no possibility to use our websites without such processing of data, i.e. you cannot object.Your data will be deleted as soon as you leave our website and the individual session is ended. Your IP address is deleted at the latest thirty days after your last visit to our website.

The above mentioned data will be deleted after 30 days.

2. Data Controller

The data controller under data protection law is:

asknet GmbH
Hertzstraße 16a
76187 Karlsruhe

Telefon: +49(0)721/96458-0
Fax: +49(0)721/96458-99
E-Mail: info@asknet.com

You can also contact our data privacy team directly by writing to privacy@asknet.com. Our Data Protection Officer is:

Mr. Markus Strauss
tacticx Consulting GmbH
Walbecker Straße 53
47608 Geldern
E-Mail: asknet@extern.tacticx.com

We process your data in strict confidence and only for the purpose for which you have provided the data to us. Our standards for processing your data are the General Data Protection Ordinance (hereinafter referred to as “GDPR”), the Federal Data Protection Act (BDSG) as well as the other applicable data protection regulations.

3.Use of cookies

So-called cookies are used on parts of this website. They are small text files stored on the device you use to access this website. Different categories of cookies are used:

Essential cookies are necessary for ensuring the core functionality of our website
Analysis cookies are cookies that are used for tracking user behavior on our website to improve the functionality of our website
Marketing cookies are cookies we are using for serving interest-based ads
External media cookies: These cookies serve the purpose of displaying external media (such as videos or maps)

The legal basis for the use of essential cookies is Art. 6 (1)(f) GDPR – a legitimate interest.. Our legitimate interest in using these cookies is to provide a functioning website.

The legal basis for using the other cookies is Art. 6 (1)(a) GDPR — your consent. Without your consent, no non-essential cookies will be set.

You can configure the handling of cookies in your browser yourself. By changing the settings in your browser, you can deactivate or restrict the transmission of cookies. You can delete already stored cookies at any time. This can also be done automatically. If cookies are deactivated for our websites, it is possible that not all functions can be used to their full extent. You can find further information on the websites of your respective browser provider:

4. Use of Third-party Provider Tools

Tell The Reader More

To provide and continuously improve our services, we are using the services of the following third-party providers, which may also process personal data. These third-party providers have been selected diligently and in line with the requirements of the GDPR.

4.1. Google

Unless otherwise stated in the data privacy policy, the operator of all Google services mentioned here is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

As part of the services, Google may process personal data about you. It cannot be excluded that Google may also transfer the information to a US-American server.

We do not influence how and which of your personal data Google processes. By Google’s privacy policy, the following personal data can be processed, depending on the respective Google service.

Information about the apps, browsers, and devices you use to access Google services
Unique identifiers, the type, and settings of your browser, the type, and settings of your device, the operating system,and information about the mobile network (name of the mobile network provider, phone number, version number of the app)
Data on the interaction of your apps, browsers, and devices with Google services (e.g., IP address, crash reports, system activities, as well as the date, time, and reference URL of your request)
Activity data (e.g., terms you search for, videos you watch, content and advertisements you view and interact with)

Further information on how Google uses data from websites on which Google services are integrated can be found at https://policies.google.com/technologies/partner-sites?hl=de.

The purpose and scope of data processing by Google and your rights and settings options for protecting your privacy, as well as retention periods, can be found in Google’s data protection information at https://policies.google.com/privacy?hl=de.

Information about your privacy settings can be found at https://safety.google/privacy/privacy-controls/.

a. Google Maps

This website incorporates the API service “Google Maps” to be able to depict geographical information. The use of Google Maps makes it possible for Google to collect, process, and use data on your use of the service. By using Google Maps, information about the use of this website, including your IP address and the (start) address entered in the route planner function, can be transmitted to Google in the USA. The map content is sent by Google directly to your browser and integrated into the website. asknet does not influence the scope of the data collected by Google in this way. asknet also does not influence the further processing and use of the data by Google. We have no influence and therefore cannot accept any responsibility for this. For more information about how Google processes your data, please see Google's privacy policy.

The following data is collected and processed:

IP addresses
Location information
Usage data
Date and time of visit
URLs

The legal basis for this data processing is your consent according to Art. 6 (1)(a) GDPR. If you do not want Google to collect, process, or use data about you via our website, you can refuse your consent or withdraw it at any time with effect for the future.

The data will be stored for as long as it is necessary for the purpose of the procession. The data will be deleted as soon as it is no longer needed for processing purposes.

As part of the processing, the data may be transferred to the following recipients besides Google Ireland Limited:

Google LLC.
Alphabet Inc.

Data may be transferred to the USA as part of the processing by Google Maps. The security of the transmission is ensured by so-called standard contractual clauses (hereinafter referred to as “SCC”), which guarantee that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to ensure an adequate level of security, we will obtain your consent by Art. 49 (1)(a) GDPR prior to the data processing.

If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you have the option of deactivating JavaScript in your browser settings or revoking your consent via the Consent Tool. In this case, however, you will no longer be able to use Google Maps and the map display.

You are not obliged to provide us with your personal data. Provision is not required by law or contract, nor is it necessary to conclude a contract. However, failure to provide such information may result in your inability to use our websites or use them to their fullest extent.

b. Google Forms

Links to Google Forms may be included on this website, our websites, or in emails you receive from us. Google Forms is a product for creating and managing online surveys and is part of Google Docs.

We use this service to record customer feedback and surveys on our product portfolio. By using this service, you agree to collect, store, and use the following personal data. We collect and store the data you enter in the registration form. This is usually your email address, your first name and your last name. Sometimes, for organizational or legal reasons, e.g. to obtain access authorization to security-relevant areas, we require additional information (usually address, date of birth), which is then requested in the registration form.

The data will be stored for as long as it is necessary for the purpose of the procession. The data will be deleted as soon as it is no longer needed for the processing purposes.

As part of the processing, the data may be transferred to the following recipients besides Google Ireland Limited:

Google LLC.
Alphabet Inc.

Data may be transferred to the USA as part of the processing by Google Forms. The security of the transmission is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to ensure an adequate level of security, we will obtain your consent by Art. 49 (1)(a) GDPR prior to the data processing.

4.2. Vimeo

We use Vimeo on our website. The service is operated by Vimeo LLC, 555 West 18th Street, New York, New York 10011, United States of America. Vimeo is used to display videos on our website.

Further information on Vimeo’s privacy policy can be found here:

Further information on Vimeo’s cookie policy can be found here:

In this context, the following data is collected and processed by Vimeo:

IP address
Browser type
Device Information
Browser Information
Cookie Information
Browser language
Referrer URL
Visited pages
Operating system
Search query
Information from third-party sources
Information that users provide on this website

The legal basis of the processing is your consent according to Art. 6 (1)(a) GDPR. If you do not want the aforementioned data to be collected and processed by Vimeo, you can refuse your consent or withdraw it at any time with effect for the future.

The personal data will be stored for as long as necessary to fulfill the purpose of the processing. The data will be deleted as soon as it is no longer needed for the processing purposes.

Data may be transferred to the USA as part of the processing by Vimeo. The security of the transmission is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to ensure an adequate level of security, we will obtain your consent by Art. 49 (1)(a) GDPR prior to the data processing.

4.3. Freshdesk

On this website, we are using the Customer Relationship Management (CRM) Zendesk, Inc.. The operator of this service is the company Zendesk, 181 S. Fremont St., San Francisco, CA 94105, USA. We use Zendesk to process customer inquiries and provide an FAQ area for customers.

The data you enter will be transmitted to Zendesk.

The service is used to integrate contact forms and forward your requests to us. We use Zendesk to process your enquiries quickly and efficiently. This represents a legitimate interest within the meaning of Art. 6 (1)(f) GDPR.

We have entered into an order processing contract with Zendesk with the corresponding organizational and technical measures for data protection.

Further information on Zendesk’s Privacy Policy can be found https://www.zendesk.com/company/agreements-and-terms/privacy-policy-2021-12-06/.: => can you change this to ‘here’ please?

Further information on Zendesk’s Cookie policy can be found here: https://www.zendesk.com/company/agreements-and-terms/cookie-policy-2021-06-01/. => can you change this to ‘here’ please?

Regarding the contact forms, the following data can be collected and processed:

E-mail address
Name
Address

Regarding the cookies, the following data can be collected and processed:

IP Address

If the data collected via contact forms is used to provide contractual services to data subjects, the legal basis for processing is Art. 6 (1)(b) GDPR. Furthermore, Art. 6 (1)(a) GDPR serves as a legal basis, provided that you have consented to the data processing.

The data processing that takes place via the cookies is based on art. 6 (1)(f) GDPR — a legitimate interest. Our legitimate interest is that we must ensure the functionality and security of our contact forms.

The personal data will be stored for as long as they are required to fulfill the purpose of processing.

The data will be deleted as soon as they are no longer required for the purpose.

Data may be transferred to the USA as part of the processing by Zendesk. The security of data transmission is secured via so-called standard contractual clauses and binding corporate rules. If these standard contractual clauses and binding corporate rules are not sufficient to establish an adequate level of security, Art. 49 (1)(a) GDPR can serve as a legal basis. Please note the reference to the risk of data transfer to an unsafe country under Section 5 ‘Contact’.

4.4. HubSpot

On this website, we use HubSpot for different purposes. HubSpot is a software company from the USA with a branch office in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Telephone: +353 1 5187500.

Hubspot is an integrated software solution that we use to cover different aspects of our online marketing and sales efforts. This includes:

Content management (website)
Email marketing (newsletter as well as automated mailings)
Social media publishing & reporting
Reporting (for example traffic sources, hits, etc. ...)
Contact management (for example user segmentation & CRM)
Landing pages and contact forms

Our newsletter service enables visitors to our website to find out more about our company, download content, and provide their contact information, together with further demographic information. This information, together with our website’s contents, is stored on our software partner, HubSpot servers. We can use it to contact visitors to our website and determine which of our company’s services are interesting for them. All information collected by us is subject to this data privacy policy.

We use all information collected exclusively for optimizing our marketing measures.

Further information on HubSpot and the EU-Data Protection Regulations can be found here.

Further information on HubSpot’s Privacy Policy be found here.

Further information on HubSpot’s cookie policy can be found here and here.

As part of the optimization of our marketing activities, Hubspot may collect and process the following data:

Geographical position
Browser type
Navigation information
Reference URL
Performance data
Information about how often the application is used
Mobile apps data
HubSpot subscription service credentials
Files that are displayed on site
Domain names
Viewed pages
Aggregated use
Version of the operating system
Internet service provider
IP address
Device identification
Duration of the visit
Where the application was downloaded from
Operating system
Events that occur within the application
Access times
Clickstream data
Device model and version

We also use HubSpot’s contact forms. More information about this can be found in Section 5. of this Privacy Policy.

The legal basis of the processing is your consent according to Art. 6 (1)(a) GDPR. If you do not want Hubspot to collect and process the aforementioned data, you can withdraw it at any time with effect for the future, by writing us an email at privacy@asknet.com.

The data will be stored for as long as it is necessary for the purpose of the procession. The data will be deleted as soon as it is no longer needed for the processing purposes.

Data may be transferred to the USA as part of the processing by Hubspot. The security of the transmission is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, Art. 49 (1)(a) GDPR can serve as a legal basis. Please note the reference to the risk of data transfer to an unsafe third country under sub-item “5. Contact”.

4.5. Twilio

We use the cloud communications platform Twilio, which can be used, for example, to make and receive calls, send and receive text messages, and perform other communications functions using the web service interfaces. The operator of this service is Twilio Inc., 375 Beale Street, Suite 300, San Francisco, California 94105, USA.

Twilio has adapted its procedures to the GDPR and we have concluded an order processing agreement with Twilio with the corresponding organizational and technical measures for data protection.

More information on Twilio's privacy policy can be found here.

Within Twilio, the following data may be collected and processed:

Name
Contact information

The legal basis of the processing is your consent according to Art. 6 (1)(a) GDPR. If you do not want Hubspot to collect and process the aforementioned data, you can withdraw your consent at any time with effect for the future, by writing us an email at privacy@asknet.com.

Within the scope of processing via Twilio, data may be transmitted to the USA. The security of the transmission is regularly guaranteed via standard contractual clauses.

4.6. Microsoft Teams

We use "Microsoft Teams" as well as other "Microsoft 365 Cloud Services" to organize telephone and video conferences, online meetings, and/or webinars (hereinafter referred to as “online events ”) Our interest is to facilitate internal and external communication, process inquiries, and organize online events.

Further information on Microsoft’s general Privacy Policy can be found here.

Further information on the Microsoft Teams’ Privacy Policy can be found here.

Further information on the Microsoft 365 Cloud can be found here.

The data controller for data processing directly related to the organization of online events is asknet.

Note: Insofar as you access the Teams website, the Teams provider is responsible for data processing.

However, accessing the website is only necessary to use Teams online and not the Teams app (e.g., for Windows, macOS, iOS, or Android). If you do not want to or cannot use the Teams app, the functions can also be used via a browser version, which you can also find on the Microsoft website.

Where it is necessary to log the results of an online meeting, we will log the chat content. However, this will not typically be the case. In the case of webinars, we may also process questions asked by webinar participants for the purposes of recording and follow-up webinars. We also use Teams to conduct online events. Depending on the type of event, chats and the opportunity for discussion may also be used. It is your choice to participate in these ways.

As part of this activity, relevant personal data may be collected and processed. These may include in particular:

Categories of data subjects: Participants (internal/external) in the respective online event (conference, meeting, webinar)
User details: Display name, e-mail address if applicable, profile picture (optional), preferred language
Data types: Master data (e.g., name, address), pseudonyms if applicable, contact data (e.g., email address, phone number), Content data (e.g., text entries, photographs, videos), meta and communication data (e.g., device information, IP addresses)
Usage and metadata: Date, time, meeting ID, phone numbers, location
Text, audio, and video data based on your consent: It is possible to use the chat, question, or survey functions in an online meeting. In this regard, the text entries you make are processed in order to display them in the online meeting and, if necessary, to record them. In order to enable the display of video and the playback of audio, the data from the microphone of your terminal device and from any video camera of the terminal device are processed accordingly during the meeting. You can turn off or mute the camera or microphone yourself at any time via the Teams app. If you participate in a video conference, you also have the option of setting background effects to hide your private surroundings. You have the option to set this individually during a video conference. You can read more about which data is collected by Microsoft Teams and for what purpose here: Microsoft Teams Privacy - Microsoft Teams | Microsoft Docs

No storage/recording is foreseen. Automated decision-making in the sense of Art. 22 GDPR is not used.

The legal basis for data processing when conducting online eventsis Art. 6 (1)( b) GDPR, insofar as the meetings are conducted in the context of contractual relationships.

If there is no contractual relationship, the legal basis is Art. 6 (1)(f) GDPR. Here, too, our interest is in the effective conduct of online events.

Data may be transferred to the USA as part of the processing by Microsoft Teams. The security of the transmission is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, Art. 49 (1)(a) GDPR can serve as a legal basis.

The data will be stored for as long as it is necessary for the purpose of the procession. The data will be deleted as soon as it is no longer needed for the processing purposes. A requirement may exist in particular if the data is still necessary to fulfill contractual services, to check and grant or ward off warranty, and, if applicable, to guarantee claims. In the case of statutory retention obligations, deletion is only considered after the expiry of the respective retention obligation.

5. Contact

5.1. Forms

We use the service HubSpot to provide you with the following online forms. For this purpose, we forward your data to HubSpot and Freshdesk, which processes the data exclusively at our request.

See the data privacy policy on HubSpot and Freshdesk above.

Please note that personal data may be transferred to service providers in third countries if you contact us via contact forms. These third countries do not have an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly being entitled to legal remedies. The security of the transfer is regularly ensured by so-called standard contractual clauses and, in the case of Freshdesk, by Binding Corporate Rules, which provide that the processing of personal data is subject to a level of security equivalent to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, your approval of this privacy policy will be deemed to be consent within the meaning of Art. 49 (1)(a) GDPR, which justifies data transfer to unsafe third countries.

a. Free Offer of Digital Contents

To provide you with our downloadable content, we collect personal data from you. Below we explain these data.

Collected data: Email address, last name, first name, title, job title
Purpose of use: Customized sending of contents requested
Storage period: As a general rule, the data is only stored for as long as is needed to fulfill the purpose. The data is deleted after sending the content.
Legal basis: Art. 6 (1)(a) GDPR - consent

b. asknet Events

For planning and holding events, we require the participant’s personal data. The participant grants consent to the processing and using of his data for the initiation, holding, and follow-up on the event.

Collected data: Email address, last name, first name, title, job title, city
Purpose of use: Management of invitations by email, sending of registration confirmations by email, sending of reminders before the event by email, sending of further information or short-term modifications to the registered event participants, optimization of event planning, general contract initiation
Storage period: As a general rule, the data is only stored for as long as is needed to fulfill the purpose. If we invite you to an event, then we will delete your data as soon as this data is no longer required for the organization and structuring of the event. In particular, however, we will promptly delete your data if we cannot invite you to an event. An exception applies if you have registered for our newsletter (optional)
Legal basis: Art. 6 (1)(b) GDPR - consent

c. Newsletter

If you subscribe to any of our newsletters, we store your email address and use this to send the newsletter. Your email address is not made public or disclosed to third parties.

Collected data: Email address, first name, last name, title, job title
Purpose of use: Sending of the newsletter requested
Storage period: As a general rule, the data is only stored for as long as is needed to fulfill the purpose. For the newsletter, the data are stored as long as it is expected that a newsletter will be sent and as long as you have not objected to using your data.
Legal basis: Art. 6 (1) lit. a GDPR - consent
Revocation: You can unsubscribe from our newsletter at any time using a link included in each issue. We will then delete your email address from our distribution list. As an alternative, you can also unsubscribe from our newsletter at any time by sending an email to marketing@asknet-solutions.com.

d. Webinars

If you register for a webinar, we use your data to ensure that you receive the necessary information and enable you to participate in the webinar.

Collected data: Email address, last name, first name
Purpose of use: Sending of the requested invitation to the webinar, as well as preparation, holding, and follow-up on the webinar
Storage period: As a rule, the data is only stored for as long as is needed to fulfill the purpose.

The data is deleted after holding the webinar

Legal basis: Article 6 (1)(b) GDPR

5.2. Other Contact Options

We have provided on our web pages various ways for you to contact us (e-mail, mail, telephone). We store your personal data transmitted to us by contacting us (e.g., e-mail address, address data, telephone number, or other data resulting from the content).

6. Job Application

On our websites, we offer you the opportunity to apply for advertised vacancies by providing personal data. We will store the personal data you provide in connection with your application.

Which data is processed can be seen from the respective input forms. In the conditions, only those fields are indicated as mandatory fields that are absolutely necessary to use the respective offer.

To the extent permitted by law, we pass on your personal data to our service provider, Personio GmbH, Rundfunkplatz 4, 80335 München(https://www.personio.de/), which assists us in managing our applications. This company, for its part, is obligated to comply with the applicable data protection regulations; in particular, the company may process the data exclusively for the performance of its tasks on our behalf and only by our instructions.

Collected data: personal data derived from the documents you provide to us, such as your cover letter, curriculum vitae, application photo, certificates, or other evidence of professional qualifications. This data may include, among other things, personal master data such as first name, last name, address, date of birth, contact data such as telephone number or e-mail address, as well as data relating to your educational and/or professional background such as school and job references, data on training, internships or previous employers.
Purpose of use: the personal data provided as part of your application will be processed by us solely for the purpose of selecting applicants. To process applications, we limit ourselves to the information you provide directly. This may also include information provided in professional online networks or job exchanges. If we ask for your gender as part of the application process in the form of the desired form of address, this is sole because we would like to address you correctly.
Storage period: If the application results in an employment relationship, your personal data will be transferred to the personnel file. If an application is rejected, the data will be anonymized by us 90 days after the rejection of an application.
Legal basis: The processing of personal data is based on Art. 88 (1) GDPR in conjunction with. § 26 BDSG.

7. Social Media presence

We maintain online presence within social networks and platforms in order to be able to communicate with our customers, interested parties and users active on these platforms and to inform them about our services there. When accessing the respective networks and platforms, the terms and conditions and data processing policies of their respective operators apply.

When you visit our social media pages, numerous data protection-relevant processing operations are triggered. In detail: If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.

Using the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. This way you can see interest-based advertising inside and outside your social media presence. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to.

Please also note that we cannot retrace all processing operations on the social media portals.

Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.

Twitter: Privacy Policy & Terms of Use
Instagram: Privacy Policy & Terms of Use
XING: Privacy Policy & Terms of Use
LinkedIn: Privacy Policy & Terms of Use

7.1 Legal basis

Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 (1) (a) GDPR).

7.2 Responsibility and assertion of rights

If you visit one of our social media sitess (e.g. LinkedIn), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit. You can in principle protect your rights (information, correction, deletion, limitation of processing, data portability and complaint) vis-à-vis us as well as vis-à-vis the operator of the respective social media portal (e.g. LinkedIn). Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.

7.3 Storage period

The data collected directly from us via the social media presence will be deleted from our systems as soon as the purpose for their storage lapses, you ask us to delete it, you revoke your consent to the storage or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions - in particular, retention periods - remain unaffected. We have no control over the storage duration of your data that are stored by the social network operators for their own purposes. For details, please contact the social network operators directly (e.g. in their privacy policy, see below).

8. Rights of Data Subjects

If asknet processes personal data as data controller, then you as the data subject have certain rights derived from Chapter III GDPR, which depend on the legal basis and purpose of the processing. These rights include, when relevant, especially the right to information (Art. 15 GDPR), the right to rectification (Art. 16 GDPR), the right to cancellation (Art. 17 GDPR), the right to restriction of processing (Art. 18 GDPR), the right to data portability (Art. 20 GDPR), and the right to objection (Art. 21 GDPR). If the processing of personal data is based on your consent, you have the right under Art. 7 (3) GDPR to revoke this consent granted under data protection law.

Please contact the Data Protection Officer of asknet (see Section 2.) to assert your rights as a data subject regarding the data processed for the operation of this website.

If asknet as the controller processes personal data, you as the data subject have certain rights under Chapter (3)GDPR, depending on the legal basis and the purpose of the processing, in particular the right of access by the data subject (Art. 15 GDPR) and the rights to rectification (Art. 16 GDPR), erasure(Art. 17 GDPR), restriction of processing (Art. 18 GDPR), and data portability (Art. 20 GDPR), as well as the right to object (Art. 21 GDPR). If the personal data is processed with your consent, you have the right to withdraw this consent under Art. (7)(3)GDPR.

8.1. Right to Lodge a Complaint

You have the right to file a complaint with a data protection supervisory authority. To do so, you can contact the data protection supervisory authority responsible for your place of residence or your federal state or the data protection supervisory authority responsible for us:

The State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg

Address:
Lautenschlagerstraße 20
70173 Stuttgart
GERMANY
Postal address:
P.O. Box 10 29 32
70025 Stuttgart
GERMANY
Phone: +49 711 6155 41-0
Fax: +49 711 6155 41-15
E-mail address: poststelle@lfdi.bwl.de

8.2. Right to Object

Under Article 21 GDPR, you have the right to object at any time, for reasons arising from your particular situation,from your particular situation to the processing of your personal data on the basis of Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. You can send your objection to one of our contact addresses, for example, asknet@extern.tacticx.com.

We will not subsequently process your personal data unless we can prove compelling reasons for our processing that are worthy of protection, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise, or defend legal claims.

If you wish to exercise a right, please contact our data protection officer at asknet@extern.tacticx.com.

We want to point out that we may request additional information from you to establish your identity in some instances. For example, when exercising your right to information, we can ensure that information is not disclosed to unauthorized persons.

Automated decision-making does not take place on our websites.

You can object to using your data by sending us an email to privacy@asknet.com or by making the appropriate adjustments in our consent management system

10. Responsibility for External Contents

Our websites contain links to websites of external providers. We do not influence and do not check that other providers comply with the applicable data protection regulations. If you are of the opinion that linked external sites violate applicable law or have other inappropriate content, please let us know. We will check your notice and remove the external link if necessary. We are not responsible for the content and availability of the linked external websites.

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